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Website Terms of Use

Last updated: 13 July 2026

1. About these Terms

These terms of use (“Terms”) govern your access to and use of [www.soundmouse.com] and any other website operated by Soundmouse that links to these Terms (together, the “Website”).

Please read these Terms carefully before using the Website. By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not accept these Terms, you must not use the Website.

2. About us

The Website is operated by Soundmouse Limited (“Soundmouse”, “we”, “us” or “our”).

Soundmouse Limited is a company registered in England and Wales under company number 03962610 with its registered office at 88 Kingsway, London, England, WC2B 6AA

You can contact us at:

Email: TBC

Postal address:

3. Other terms that may apply

The following policies also apply to your use of the Website:

  • our Privacy Notice, available at [LINK], which explains how we collect and use personal information;
  • our Cookie Policy, available at [LINK], which provides information about the cookies and similar technologies used on the Website; and
  • any additional terms displayed in relation to a particular feature, resource, event, promotion or area of the Website.

These Terms apply only to the Website. They do not govern access to or use of any Soundmouse platform, application, portal, product or service, including MusicBox or AIMS. Soundmouse products and services are governed by the applicable agreement between Soundmouse and the relevant customer, supplier, library, rights holder or other contracting party. If there is any conflict between these Terms and an applicable written agreement concerning a Soundmouse product or service, that written agreement will prevail in relation to that product or service.

4. Changes to these Terms

We may amend these Terms from time to time. The version published on the Website will apply from the date stated at the top of these Terms. Please review these Terms periodically to ensure that you understand the terms that apply when you use the Website.

5. Changes to the Website

We may update or change the Website and its content from time to time, including to reflect changes to our products, services, users’ needs, business priorities or legal and regulatory requirements. We do not guarantee that any content, feature or functionality will continue to be available.

6. Availability of the Website

The Website is made available free of charge.

We do not guarantee that the Website, or any content on it, will always be available, uninterrupted, secure or free from errors. We may suspend, withdraw, restrict or change all or any part of the Website without notice.

You are responsible for ensuring that anyone who accesses the Website through your internet connection is aware of these Terms and complies with them.

7. Information on the Website

The content on the Website is provided for general information only. It is not intended to constitute legal, commercial, technical, financial, regulatory or other professional advice on which you should rely.

Although we take reasonable care to keep information on the Website accurate and current, we do not guarantee that the Website or its content is complete, accurate or up to date.

Descriptions of Soundmouse products, services, functionality, technology, integrations, customers, partners and business activities are provided for general informational purposes. They do not constitute:

  • a binding offer;
  • a contractual commitment;
  • a warranty or representation regarding functionality, availability or performance;
  • a service-level commitment;
  • confirmation that a product or feature is available in a particular territory; or
  • confirmation that any particular customer, supplier, rights holder, library or other organisation endorses Soundmouse.

Any purchase, subscription, licence, implementation or use of a Soundmouse product or service will be subject to a separate written agreement.

8. Intellectual property rights

Soundmouse and its licensors own or are licensed to use all intellectual property rights in the Website and its content, including its text, graphics, interfaces, software, designs, databases, photographs, video, audio, logos, trade marks and other materials. Those works are protected by copyright, trade mark and other intellectual property laws. All rights are reserved.

Subject to these Terms, you may:

  • access and view the Website for your personal or internal business purposes;
  • print or download reasonable extracts from the Website for those purposes; and
  • share links to publicly accessible pages of the Website.

You must not, without our prior written permission:

  • reproduce, republish, distribute, sell, license or commercially exploit any part of the Website or its content;
  • modify any materials you print, copy or download;
  • use any illustration, photograph, video, audio, graphic or other media separately from the accompanying text;
  • remove or alter any copyright, trade mark or proprietary notice;
  • frame or mirror any part of the Website on another website or service;
  • create derivative works based on the Website or its content; or
  • use Website content to develop, train, test, improve or validate any artificial intelligence or machine-learning model, except to the extent that such restriction is prohibited by applicable law.

Our status, and that of any identified contributors, as the authors or owners of Website content must always be acknowledged where applicable.

No right or licence to use any Soundmouse name, logo, trade mark or branding is granted under these Terms. Third-party names, logos and trade marks appearing on the Website belong to their respective owners. Their appearance does not imply sponsorship or endorsement unless expressly stated.

9. Permitted use

You may use the Website only for lawful purposes and in accordance with these Terms.

You must not:

  • use the Website in any way that breaches applicable law or regulation;
  • use the Website for any unlawful, fraudulent, misleading or harmful purpose;
  • attempt to gain unauthorised access to the Website, its hosting environment, any connected system or any data;
  • interfere with, damage, disrupt or impair the operation or security of the Website;
  • introduce viruses, malware, ransomware, spyware, malicious code or other harmful material;
  • conduct vulnerability scanning, penetration testing or security testing without our prior written authorisation;
  • use automated systems, bots, scrapers, crawlers or similar technologies to access, extract, copy or monitor Website content, except for standard search-engine indexing in accordance with applicable robots.txt instructions or other access controls we make available;
  • attempt to reverse engineer, decompile or derive source code from any part of the Website;
  • impersonate another person or misrepresent your identity or affiliation;
  • collect personal information about other Website users; or
  • use the Website in a manner that infringes the rights of Soundmouse or any third party.

We may restrict or block access to the Website where we reasonably believe that these Terms have been breached or that access presents a legal, operational or security risk.

10. Materials submitted to us

Where the Website allows you to submit an enquiry, application, document, message or other material, you must ensure that:

  • the information you provide is accurate and not misleading;
  • you have the right to provide it to us;
  • it does not infringe another person’s intellectual property, confidentiality, privacy or other rights;
  • it does not contain unlawful, defamatory, discriminatory, offensive or harmful material; and
  • it does not contain malicious code or material designed to compromise our systems.

Please do not submit confidential, commercially sensitive, privileged or proprietary information through a general Website enquiry form unless we have specifically asked you to do so.

Submitting information through the Website does not create any contractual, fiduciary or other special relationship between you and Soundmouse, except as expressly agreed by us in writing.

Our handling of personal information submitted through the Website is described in our Privacy Notice.

11. Linking to the Website

You may link to publicly available pages of the Website, provided that you do so lawfully and fairly and in a way that does not damage our reputation or take advantage of it.

You must not:

  • suggest any association, approval, endorsement or commercial relationship where none exists;
  • link to the Website from a website containing unlawful, misleading or harmful material;
  • frame the Website on another website; or
  • link to any non-public or restricted area of the Website.

We may withdraw permission to link to the Website at any time.

For permission to use Website content or Soundmouse branding in any other way, contact [BRAND OR LEGAL EMAIL].

12. Third-party websites and services

The Website may contain links to websites, platforms, resources or services operated by third parties. These links are provided for information and convenience only.

Unless expressly stated otherwise, Soundmouse does not control, approve or endorse third-party websites or their content, products, services, security or privacy practices.

Your use of a third-party website or service is subject to that third party’s own terms and policies. We are not responsible for any loss or damage arising from your use of a third-party website or service.

13. Security and viruses

We take reasonable steps to protect the Website, but we do not guarantee that it will be secure or free from bugs, viruses or other harmful material.

You are responsible for configuring your technology, systems and devices to access the Website safely and for using appropriate security and virus-protection software.

You must not misuse the Website by knowingly introducing harmful or malicious material. You must not attempt to gain unauthorised access to the Website, the server on which it is hosted or any connected server, computer, database or system.

We may report suspected criminal or unlawful activity to the relevant authorities and cooperate with them, including by disclosing information where legally permitted or required.

14. Our responsibility for loss or damage

Nothing in these Terms excludes or limits liability where it would be unlawful to do so. This includes liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot lawfully be excluded or limited.

Business users

If you use the Website for purposes relating to your trade, business, profession or organisation:

  • the Website is provided on an “as is” and “as available” basis;
  • to the fullest extent permitted by law, we exclude all implied conditions, warranties, representations and other terms that may apply to the Website or its content;
  • we will not be liable for any indirect or consequential loss or damage;
  • we will not be liable for any loss of profit, revenue, business, opportunity, anticipated savings, goodwill, reputation, data or business interruption; and
  • we will not be liable for loss or damage arising from reliance on Website content, inability to access the Website, or use of a third-party website linked from it.

Consumers

If you use the Website as a consumer, you agree not to use it for commercial or business purposes.

We are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

Nothing in these Terms affects your statutory rights as a consumer.

15. Personal information

We process personal information in accordance with our Privacy Notice.

Our use of cookies and similar technologies is explained in our Cookie Policy and, where applicable, through the Website’s cookie-preference tools.

16. Suspension and termination

We may suspend, restrict or terminate your access to the Website if:

  • you breach these Terms;
  • your use creates a security, legal, regulatory or operational risk;
  • we are required to do so by law or by a competent authority; or
  • we discontinue the Website or any relevant part of it.

Any provision of these Terms that is intended to continue after access ends will remain in effect, including provisions concerning intellectual property, disclaimers, liability and governing law.

17. No waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

18. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified to the minimum extent necessary to make it lawful, valid and enforceable. If modification is not possible, the relevant provision will be deleted. The remaining provisions will continue in full force and effect.

19. Third-party rights

Unless expressly stated otherwise, a person who is not a party to these Terms has no right to enforce them under the Contracts (Rights of Third Parties) Act 1999.

20. Governing law and jurisdiction

These Terms, their subject matter and their formation are governed by the laws of England and Wales.

If you use the Website for business purposes, the courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or relating to these Terms or the Website.

If you are a consumer resident in the United Kingdom, you may bring proceedings in the courts of the part of the United Kingdom in which you live. You may also benefit from mandatory protections under the law of your country of residence.

21. Contact us

Questions about these Terms should be sent to:

Email: [TBC]

Post: Soundmouse Limited, 88 Kingsway, London, England, WC2B 6AA